Selected Success Stories
Supplier Success Stories
Coats & Clark
Coats & Clark, for nearly 200 years has been looked to for quality and Innovation and is part of the world's largest textile/thread manufacturing company with products sold in over 150 countries for industrial and home use.
Coats & Clark needed an adaptable and user friendly mobile order management solution for customers and traveling sales reps that was tightly integrated with Retail Navigator's B2B portal solution. Retail Navigator delivered an innovative first in class solution reducing errors and bringing 99.99% order accuracy for customers and traveling sales reps. Coats & Clark rapidly became a leading partner inspiring development of mobile order management and B2B portal solutions now used by many leading suppliers.
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Craft & Hobby Association
Many Craft & Hobby Association (CHA) members came to Retail Navigator wanting to exchange information based on industry standards beyond EDI. Retail Navigator provided a solution for master item and order management based on CHA Standards. Members of CHA continue to adopt, share, and implement Retail Navigator solutions today! You'll find major to minor suppliers and distributors offering Retail Navigator connectivity to customers and consumers.
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MacPherson's
MacPherson's, the nations finest art distributor of over 40,000 art supplies, has the goal to promote the success of their retail customers. They are dedicated to offering the hottest brands, highest fill rates, best order turnaround times and consistently accurate service.
The MacPherson’s clients were handwriting orders and using old Telxon devices to place their orders. They needed to automate the ordering process and maximize their current systems. The devices needed to pay for themselves, be intelligent, reliable, and easy to learn. At the same time, sales representatives were finding it difficult to place orders from the floor because there were not enough barcode shelf labels. The device needed to keep track of inventory and give output for shelf labels. Most importantly, MacPherson’s saw an opportunity to improve inventory turns and efficiencies for their retail store clients.
MacPherson's has also deployed the Retail Navigator Distributed Master Data Management solution that allows retailers utilizing the RN Collaboration Dashboard to synchronize MacPherson's product data and images with their POS and web store systems. The solutions also support error free order management for both Notions and the retailer.
Retail Navigator is committed to continuous enhancements toward high performance CPFR (Collaborative Planning Forecasting and Replenishment) strategies.
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Notions Marketing Corp.
Notions stocks over 85,000 SKUs and with over 450 employees ships thousands of orders daily. They bring more new product to market than anyone in the industry...over 23,000 new items in 2009. Retailers recognize Notions Marketing as a leader in new product and product information.
Notions and some of their most progressive retailers have inspired much of what Retail Navigator provides today. Independent retailers were frustrated trying to deploy POS systems that required endless manual data entry to keep product data and images synchronized for automated electronic order management. Notions deployed the Retail Navigator Distributed Master Data Management solution that allows retailers utilizing the Retail Navigator Collaboration Dashboard to synchronize Notions product data and images with their POS and web store systems. The innovative solutions eliminates manual entry and the associated errors for both Notions and the retailer.
Retail Navigator is committed to continuous enhancements toward high performance CPFR (Collaborative Planning Forecasting and Replenishment) strategies.
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Retailer Success Stories
King Par LLC.
When King Par, the world's largest distributor of golf equipment, came asking for a online multi-channel retail and marketing solution as an early adopter of Microsoft Point of Sale 2009, Retail Navigator was there.
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BBWoof, Inc. & The Big Bad Woof
BBWoof, Inc., a newly forming franchise operation whose owners are responsible for The Big Bad Woof, needed a Point of Sale solution and order management system capable of scaling nationally. Microsoft Corp. directed The Big Bad Woof to Retail Navigator for its expertise in Microsoft Dynamics Retail Management System and supply chain software. Retail Navigator delivered a Point of Sale solution and Desktop Operations Dashboard to enhance order management and provide real-time contextual reporting to buyers.
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Color Me Mine Enterprises, Inc.
The popular Color Me Mine "The Art Of Having Fun" concept has expanded internationally to over 110 stores in 11 countries and is supported by a knowledgeable and friendly corporate staff that is dedicated to the success of every studio. Color Me Mine needed a replacement Point of Sale and reporting solution for their franchise stores and Retail Navigator provided. In addition to supporting the nationwide rollout of POS installations and training, Retail Navigator continues to assist Color Me Mine in successful business operations.
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Ben Franklin Crafts and Frame Shop, Monroe, WA
Adrian Taylor, the owner of Ben Franklin Bonney Lake and Monroe, Washington needed to graduate from NCR cash registers to a point of sale solution. Retail Navigator offered its expertise in deploying a Microsoft Dynamics Retail Management System solution, Desktop Dashboard Software for supplier Integration to multiple vendors and mobile devices for handheld operations management. Adrian's team remains an excellent partner in developing and refining features for Retail Navigator solutions.
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Crafts Direct
Crafts Direct is a craft superstore that is larger than a football field and has over a mile of shelving. They stock over 70,000 items. It was a daunting task of buying, keeping inventory fresh, and restocking. For example, weekly orders to suppliers can exceed over 1000 line items. Crafts Direct needed to automate ordering, receiving, labeling, and Point of Sale. Loading supplier data manually was not feasible for them as an independent retailer.
Crafts Direct Utilizes the Retail Navigator Collaboration Dashboard and Mobile Dashboard to automate many complex inventory control functions.
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Billabong Store, New Jersey
“Before the (Retail Navigator) Dashboard, we were so frustrated with POS data entry that we almost tossed our POS through the front window. Now receiving new items is a dream as we rush new products from the back door to the selling floor. Thank you Retail Navigator”
- Greg “Grog” Mesanko, Owner, Billabong Store NJ